Terms And Conditions

Terms and Conditions for Happy Jhargram

Effective Date: May 12, 2026

Welcome to Happy Jhargram. These Terms and Conditions govern your use of our mobile application and services. By accessing or using our app, you agree to be bound by these terms.

1. Account Registration

  1. To place an order, you may be required to create an account.
  2. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
  3. You must provide accurate and current information, including your mobile number and delivery address.

2. Ordering and Pricing

  1. Order Acceptance: All orders placed through the app are subject to acceptance by us. We reserve the right to cancel or refuse any order for reasons such as product unavailability or errors in pricing.
  2. Pricing: While we strive for accuracy, errors may occur. If a product's price is incorrect, we will notify you before processing the order.
  3. Product Availability: Food items, especially fresh produce or meat, are subject to market availability.

3. Delivery Policy

  1. We aim to deliver within the estimated timeframe provided at checkout. However, delays may occur due to traffic, weather, or other unforeseen circumstances.
  2. You must ensure that a responsible person is available at the delivery address to receive the order.
  3. If a delivery fails due to an incorrect address provided by you or your unavailability, a redelivery fee may apply.

4. Returns and Refunds

  1. Due to the perishable nature of food products, returns are generally not accepted unless the items are damaged, expired, or incorrect at the time of delivery.
  2. Inspection: Please inspect your items upon delivery. Any issues must be reported immediately to our delivery partner or via our contact details (+91 9382923996).
  3. Refunds: Approved refunds will be processed via the original payment method or as app credit within a reasonable timeframe.

5. User Conduct

  1. You agree not to use the app for any unlawful purpose or to interfere with its proper operation.
  2. Any attempt to bypass security features or disrupt our services may lead to account termination.

6. Limitation of Liability

  1. Happy Jhargram shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
  2. We do not guarantee that the app will be error-free or uninterrupted.

7. Changes to Terms

  1. We reserve the right to update these Terms and Conditions at any time. Continued use of the app after changes are posted constitutes your acceptance of the new terms.

8. Contact Information

For any grievances or questions regarding these terms, please contact:

  1. Phone: +91 9382923996
  2. Email: sukantamahata51@gmail.com